Updated for Next-Gen NCLEX (NGN)
Need help? Contact support
OmniRN
Data Privacy Rights

Account & Data Deletion

Compliance with Apple App Store Guideline 5.1.1(v) & Google Play Data Safety Policies

Important: Cancel Your Subscription First (Apple & Google Rule)

Deleting your OmniRN account does not automatically cancel an active Apple ID or Google Play subscription. Apple and Google manage recurring payments independently from our authentication servers.

Option 1: In-App Deletion

Instant & Immediate

If you have the OmniRN app installed on your device, you can permanently delete your account and wipe all cloud data with zero waiting period:

  1. Open the OmniRN app on your iPhone or Android.
  2. Tap the Settings (gear icon) in the top navigation.
  3. Select Account Profile.
  4. Tap Delete Account & Study Data in red.
  5. Confirm deletion. Your cloud records are purged immediately.

✓ Recommended method for active students.

Option 2: Web Request Form

Processed within 24–48 hours

If you have uninstalled the application, lost device access, or wish to submit a formal GDPR/CCPA erasure request, submit the form below.

Our privacy team will verify ownership of the registered email address and purge all associated records from Firebase Authentication and Firestore backups.

Direct email requests also accepted: privacy@omnirn.com

Submit Account Deletion Request

Please enter the exact email address linked to your OmniRN account (or your Apple ID Relay address).

Detailed Data Purge Scope

Upon confirmation of your deletion request, OmniRN automatically deletes:

  • Firebase Authentication Record: Email, UID, display name, and auth provider tokens.
  • Study Engine Records: FSRS interval states, card review logs, and due dates.
  • Exam Results: Bowtie, Matrix, and Trend clinical test scores and review bookmarks.
  • Cloud Synchronization Mirrors: All multi-device sync mirrors and cached backups.

Questions regarding data retention can be directed to privacy@omnirn.com.